Understanding about the Magic Jack Phone Service

Options for the Magic Jack phone number

Once the user decides that Magic Jack is for them, it is necessary to understand that Magic Jack comes with a new phone number, number portability from the one provided by the original carrier is not an option. It can be a good idea to retain the service of the original carrier with a phone handset attached for a while in tandem with the Magic Jack phone number to ensure that all your contacts have got the updates from you to save your new Magic Jack phone number into their contacts and then the user can decide to drop the original.

One of the nice features of the Magic Jack phone number is that the choice of area prefix is flexible, so for example if you live in Oregon, you could choose a Vermont prefix because it can suit you. In addition, the available prefixes are updated online in real time on the internet site.

How good is the Magic Jack phone service?

The Magic Jack phone service is as good as other Internet telephony competitors. This means that one of the big benefits is using broadband and Voice over Internet Protocol (VoIP), the user has the benefit of a far larger and faster bandwidth than classical traditional Analog telephony, however the call quality is subjected to network congestion, in particular at peak times, for example, New Year at midnight or Thanksgiving in the early hours of the evening.

In addition, the quality of the Magic Jack internet phone service can be reduced if the user is sharing the broadband connection with other users. If suffering from reduced quality of service (QoS) and that the voice quality is not acceptable, it is important to check that the router (wired or wireless), is able to prioritize VoIP calls over standard network traffic. In general, the Magic Jack phone service gives voice call quality that is superior to a mobile phone connection and in most cases, better than a traditional fixed line analog connection. From time to time, if the connection quality is not acceptable, the best advice is just to hang up and recall the desired number again.

Magic Jack reviews

There is a wealth of material to be found on the internet reviewing the Magic Jack phone service. On the negative side, the majority of criticisms are about the lack of telephone support and call charging issues. It is important to note that Magic Jack’s major competitors do not offer any telephone support at all as well and Magic Jack offers this service on a “best effort” basis. As Magic Jack is a hardware (A USB plug in device) plus telephone service, there can be more needs for assistance than pure software applications. The user is advised to find a wealth of assistance in Magic Jack reviews simply by typing in “Magic Jack reviews tech tips” and it will open up a rich seam of necessary information.

Magic Jack internet phone

It has been assumed that moving to the Magic Jack phone service, it will be necessary to get rid of the user’s traditional phone handsets and buy new equipment, this is completely untrue. While certain competitors require investment in new handsets they support, the beauty of the Magic Jack Internet phone is that the user can use existing equipment. The Magic Jack hardware is essentially a small electronic device that provides a connector between the computer via a USB port and a traditional telephone handset that is connected via a standard RJ11 socket.

The moment Magic Jack is installed and the installation process is completed, calls can be made and received on either the PC or the handset. In order to make or receive calls using Magic Jack, it is necessary that the PC is turned on and is active. If the PC is turned off, incoming calls will be directed to voicemail by Magic Jack and the stored messages will be sent as email attachments to the user’s specified email address. This convenient feature allows the user to check the voice messages at a time and place that is convenient for them.

Magic Jack pricing

Where Magic Jack excels is for users whose calls are principally landline to landline in the USA. Also, Magic Jack free call tariffs extend into Canada but it is recommended to check the free call area codes that are included. For international calls or for certain mobile phone numbers, additional charges can apply. The Magic Jack price is $40 USD for the first year and drops to a neat $20 USD for the second and subsequent years, this charge covers the free call traffic as described above and for the Magic Jack USB device.

Magic Jack will charge the user’s credit or debit card for additional chargeable calls such as international or premium rate phone numbers on a monthly basis. Magic Jack offers a 30-day free trial with no obligation to credit card holders or a 30-day money back guaranteed trial to debit card holders, but it is essential to understand that chargeable calls will need to be paid for during this period.

Compared with its competitors, the Magic Jack price is good value for money. One of the reasons that Magic Jack is able to be so price competitive is that they offer advertisers the possibility to approach users through their user web interface. This may be annoying for the user but it’s easy to close the pop up windows and continue navigating and using Magic Jack. Claims that Magic Jack passes confidential information to marketing co-partners without the user’s agreement as found on certain Magic Jack review sites are largely without foundation or basically untrue.

The Magic Jack Scam

This is particularly relevant to users, or potential users who decided to accept Magic Jack 30-day free trial and want to use a debit card rather than a credit card to make their payments. It is necessary to complete the Magic Jack application form including the details of the user’s method of payment; this is either by credit or debit card. In the case of debit cards, there will be a cautionary deposit blocked on the card for average 2 days after the details are provided to Magic Jack.

This must be understood that this is a standard debit card service provider practice and not a Magic Jack Scam; the same procedures apply exactly to car hire and hotel reservations. In order to clarify the issue and resolve the problem, Magic Jack no longer offer the 30-day free trial to debit card holder but instead, offer a 30-day trial money back guarantee if not satisfied and the management notices that this has solved the issue.